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Licensed Physician Network
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503A Pharmacy Coordination
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FAQ
If you have additional questions, our creator onboarding team can help.
How do I create an account? / How do I register?
To create an account with FrontCare, please visit https://www.frontcare.com/register. You will need to provide your name, address, email, and phone number.
How do I log in to my account?
To log in to your FrontCare account, visit https://www.frontcare.com/login/ or click the menu button in the upper right corner of any page on our website.
Then, select the “Login” button and enter your credentials to access your account.
What information is required to sign up?
To create an account with FrontCare, you’ll need to provide your name, address, email, and phone number.
How do I reset my account password?
To reset your password, visit https://www.frontcare.com/login/ and click on the “Forgot Password” link.
Follow the instructions to receive a password reset email and create a new password for your account.
Can I order without creating an account?
No, an account is required to place an order.
Creating an account allows us to provide personalized recommendations, track your orders, and offer a seamless experience tailored to your health needs.
What is a Brand Partner?
A Brand Partner is an independent contractor who promotes and sells FrontCare products through a unique referral link.
Brand Partners help connect customers with our products and may earn commissions on sales made through their link.
How do I become a Brand Partner
To become a Brand Partner, visit https://www.frontcare.com/join-us/ and click “Join Us.”
Please note that an enrollment fee and a monthly tech maintenance fee are required to participate in the program.
How do I update my profile/information?
If you need to update your contact information, address, payment method, or any other account details, please email our support team at support@frontcare.com for assistance.
How do I contact support if I have questions?
For any questions or assistance, please visit frontcare.com/contacts/ to reach our support team.
Do I need a consultation before starting?
Yes, medical providers require that you have had a physical exam and blood test within the past three years before ordering.
Additionally, we recommend consulting your primary care physician to ensure our products are suitable for your health needs.
Can I still order if I have a pre-existing medical condition?
Yes, but you must disclose any pre-existing medical conditions and complete the medical intake form as accurately and thoroughly as possible. A licensed medical provider will review your information and determine if you are eligible for a prescription.
What should I do if I'm having trouble accessing my account? (username/email)
If you’re experiencing difficulty accessing your account and have already attempted to reset your password, please contact our customer support team for assistance. You can reach us at support@frontcare.com or visit https://www.frontcare.com/contact-us.
How do I update my shipping address?
You can update your shipping address anytime by clicking the link below:
https://www.frontcare.com/update/shipping-address
Please note: If you’ve already placed an order, it will be shipped to the address you entered at checkout. To make changes to an existing order, please contact our customer service team for assistance.
