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Get answers to frequently asked questions about what to expect during your telehealth appointment, and details about our medications and program.
At FrontCare, safety and quality are our top priorities.Ā
FrontCare was created to save you time and money by offering fast, convenient care with medications shipped directly to your home. We provide transparent pricing with no hidden fees or subscriptions, allowing you to enjoy affordable treatment without needing insurance or in-person doctor visits!
You can start your treatment anytime, 24/7, without the hassle of a lengthy in-person doctor’s visit. Just fill out a quick health screening questionnaire, and our providers will prescribe your medication if itās a good fit for you. Itās that simple!
Our products are available for purchase on a monthly basis with no commitment, and there are no hidden fees or subscriptions required to get started.
To Start, simply go to https://www.frontcare.com and click ‘Get Started’. We have an easy online process that will take you through a quick virtual health screening questionnaire to collect information on your medical history and determine your eligibility. Our internal team reviews your information and submits you to our doctors at Telegra Health. They will have a consult with you and if approved, your prescription will be sent to one of our pharmacies for compounding. If you are located in Michigan, Louisiana or New Mexico, your information may be sent to another provider, and you will schedule a live video visit with a doctor.Ā
FrontCare has licensed providers in all states except AK, LA, MA, NH and NM. The healthcare professionals are board-certified physicians who provide the highest standard of care for your weight loss needs. Our physician network is LegitScript certified, with veteran clinical oversight, availlable in all states except AK, LA, MA, NH and NM.Ā
Creating your account and filling out your online health screening application can be completed in minutes at your convenience. Within 48 hours our licensed medical providers will review your information and prescribe treatment if appropriate. Some states require by law that visits are completed via video, which you can schedule at your convenience. Most patients can schedule their visit within 1-2 days.
Yes – our physician network is available in all states except AK, LA, MA, NH and NM.
Your provider consultation is done by chatting with the doctor via chat in your FrontCare patient portal. If you are located in New Mexico, Michigan, or Louisiana, you will consult with your provider via live video if we should provode services in the above states. All follow ups with a provider will be conducted via your patient portal chat. Weāll alert you via text any time you have a new message from our medical team.
Our most popular product is compound semaglutide injections, available for as little as $199 for the first month.
Our compound tirzepatide injections, available for as little as $299 Ā for the first month.Ā
Our compounded semaglutide drops are as low as $199 for the first month.
Our compounded tirzepatide drops are as low as $299 for the first month.Ā
We offer month-to-month plans and 3-month plans.
Our pricing covers everything: your doctor’s visit, medication, syringes, and shipping.
Our one monthly price covers everything: doctor visit, medication, syringes, and shipping āno hidden fees or extra costs. We do not have membership or subscription fees!
No, we do not accept CareCreditĀ® cards currently.
Our 3,4 and 5 month extended BUD (best used by date) plans have price increases for higher doses. Ā For Compound Semaglutide 1.5mg, 2mg and 2.5mg doses there is an additional $20/vial charge. Ā For Compound Tirzepatide 10mg, 12.5mg and 15mg doses there is an additional $50/vial charge.
Yes, we do accept both Health Savings Account (HSA) and Flexible Spending Cards (FSA) as forms of payment. Our medications and services are typically considered eligible expenses for these funds. You can use these cards just like a regular debit card for payment. If needed, we can provide documentation for your records. This option offers flexibility in managing your healthcare expenses. Please ensure your card has sufficient funds to cover the cost of the medication and be aware that some administrators may require expense verification which you may download from your customer portal. If you encounter any issues with your card or need additional information, feel free to send us an email at: contact@drlazarweightloss.com.
No, we do not accept insurance. However, you can use your HSA or FSA card for payment.
Currently, we require full payment for each month’s medication at the time of ordering. Our service is offered on a month-to-month basis, so you only commit to one month at a time and aren’t locked into a long-term financial contract. While we donāt have payment plans at the moment, we regularly review our payment options based on customer feedback for potential future changes.
Yes, you can purchase multiple vials at a time. Our injectable and oral compounded semaglutide and compounded tirzepatide medications can be ordered on a month-to-month basis, 3, 6, or 12-month programs.
We currently only accept credit card and FSA/HSA payments. While we don’t offer mobile wallet payment options at the moment, we regularly review our payment options based on customer feedback for potential future changes.
We request payment during your medical screening to streamline the process, similar to how you pay a copay before seeing a doctor. This ensures we have everything ready for an efficient screening and helps us maintain high service standards. Your payment is secure and fully refundable if our providers determine youāre ineligible. At Dr. Lazar Weight Loss, your satisfaction is our priority, and we aim to provide clear and reliable service throughout your experience.
Our pharmacies provide all the syringes necessary for your injections, no need to pay extra.Ā
While we do not offer price matching, we work hard to keep our medications as affordable as possible. This allows us to maintain consistent pricing across all doses, ensuring you receive the best value for your treatment.
Your prescription will be approved within 24-48 hours, and the pharmacy will process and ship it within 2-3 days. We will email you the tracking information as soon as it becomes available. You can expect to receive your medication within 8-10 business days of signing up, with tracking details provided once your order has shipped.
FrontCare refund policy is once an order is placed and processed, it is non-refundable.
However, if you encounter an issue with your orderāsuch as receiving the wrong item or a damaged productāyou should contact FrontCare customer support promptly. They will assess the situation and determine if a refund or replacement is appropriate.
For the most accurate and up-to-date information, it’s recommended to reach out directly to their customer support team.
When you sign up, you can cancel any time before the doctor finalizes your prescription, unless youāve selected a multi-month plan. Our standard sign-up process includes month-to-month plans as well as multi-month options. If you have any questions, feel free to reach out!
Of course! If you cancel your subscription, youāre welcome to order with us again in the future. Just reach out to our customer service team when youāre ready!
Unfortunately, no. Each pharmacy has different processing times, and we canāt guarantee that they can expedite your order. Thank you for your understanding!
If you need extra syringes or accidentally damage the ones from the pharmacy, we recommend visiting your local pharmacy or ordering more online.
Please report a lost or stolen package through the delivery carrier, and theyāll provide you with a claim ID. Once you have the claim ID, just send it to us, and we can pass it along to the pharmacy to verify and arrange for a replacement.
We strive to be as transparent as possible throughout the entire process, including before payment. You can expect your shipment to arrive in about 8-10 business days (though we often do a little better than that)!
You can check in earlier or later than your scheduled date! Our system will send you a reminder 15 days before your actual check-in date.
We will provide tracking details once the pharmacy shares them with us.
Yes! Our pharmacies have confirmed that compunded semaglutide and tirzepatide can withstand temperatures of up to 212 degrees Fahrenheit for up to 3 days. Keep in mind, that three day period begins after your ice packs have melted, which can take a couple of days.
Semaglutide from certain pharmacies is compounded to be stored at room temperature, so they do not ship their medication with ice packs. Rest assured, it is completely safe to use if shipped this way!
We currently partner with Strive a 503A designated pharmacy provider to compound the medications we provide our customers:Ā
Strive Pharmacy
1275 E Baseline Rd #104
Gilbert, AZ 85233
480-626-4366
info@strivepharmacy.com
Our provider network is:
Telegra
https://telegramd.com/
All our pharmacy partners are 503A designated. These traditional compounding pharmacies create customized medications tailored to individual prescriptions and are regulated by state boards.
Our proprietary technology streamlines the pharmacy selection process, choosing the best pharmacy for your medication based on your location, order volume, shipping times, and pricing. This ensures you receive your medication as quickly as possible while keeping our prices low. As a result, we cannot guarantee which specific pharmacy will fulfill your order. We appreciate your understanding!
We offer two types of GLP-1 medication, semaglutide and tirzepatide. Both semaglutide and tirzepatide are administered through a once-weekly subcutaneous injection using a tiny insulin syringe. For those who have a fear of needles, we also offer a once daily oral drops option of compounded semaglutide or compounded tirzepatide.
Our price covers everything: doctor visit, medication, syringes, and shipping āno hidden fees or extra costs. We do not have membership or subscription fees!
To Start, simply go to https://www.frontcare.com/ and click ‘Get Started’. We have an easy three-step process that will take you through a quick online eligibility form, then you select the product and submit payment and fill out the health screening form online. Our internal team reviews your information and submits you to our doctors. They will have a text consult with you and if approved, your prescription will be sent to one of our pharmacies for compounding. If you are located in Michigan, Louisiana or New Mexico, your information may be sent to another telehealth provider, and you will schedule a live video visit with a doctor. If for any reason you are not approved for the medication, we will immediately process a full refund. Our pharmacy ships out the medication after complete. Please note that they do not ship on Friday, Saturday or Sunday.
Our licensed providers will determine your eligibility for a compounded semaglutide or tirzepatide prescription. Our general requirements include:
– You must be 18 years old or older
– Have a BMI greater than 27
– Are not pregnant
– Do not have certain medical conditions (i.e. thyroid cancer or hyperthyroidism, gastroparesis, pancreatic cancer or pancreatitis, MEN2 syndrome, or inflammatory bowel disease).
This is not a complete list of qualifying requirements. As a part of our process, you will need to complete an online health screening with our telehealth providers to ultimately determine whether you are eligible to be prescribed compounded semaglutide or tirzepatide medications.
You will receive text and email reminders before your check-in, where you can share how youāre feeling on the medication and decide if you want to stay at your current dose or request an increase. The medical team will review your feedback, write a new prescription, and send it to the pharmacy. After that, the shipping process will be the same as before, and youāll receive tracking details via email once it ships.
Provided there are no delays, within 24-48 hours after completing your health screen, your provider will send you a message through the patient portal chat. Weāll alert you via text when you get new messages. This timeframe begins once you have successfully submitted all required information. To ensure the fastest possible response, please complete all sections of the health screen thoroughly, respond promptly if additional information is requested, and double-check that all submitted information is accurate. If you experience any issues or do not hear from the doctor within the specified timeframe, please contact our customer support team. If you are located in Michigan, Louisiana or New Mexico, your information may be sent to a different telehealth provider, and you will schedule a live video visit with a doctor.
FrontCare does not require bloodwork for prescribing our medications. Our healthcare providers make prescribing decisions based on the medical information you provide during the consultation, including your health history, current medications, and any relevant symptoms or conditions. However, while bloodwork is not required, our providers might recommend it in certain cases if they believe it would benefit your overall health management. Regular check-ups with your primary care physician, which may include bloodwork, are always encouraged as part of maintaining your general health. If you have recent bloodwork results that you think might be relevant, you are welcome to share them, but it is not a requirement for our service.
Semaglutide and tirzepatide belong to a class of medications known as glucagon-like peptide-1 (GLP-1) receptor agonists. It mimics the GLP-1 hormone that is released in the gastrointestinal tract in response to eating. One role of GLP-1 is to prompt the body to produce more insulin, which reduces blood glucose (sugar). GLP-1 in higher amounts also interacts with the parts of the brain that reduce appetite and signal a feeling of fullness.
Compounded GLP-1s canāt promise weight loss, and results with GLP-1s can vary widely from person to person. In a 68- and 72-week clinical trial studying Wegovy (2.4 mg) and Zepbound (15 mg) in patients without diabetes and with BMI ā„30, or BMI ā„27 with a weight-related condition, the average weight loss was 15% and 20%, when paired with diet and exercise changes (compared to 2.4% and 3.1%, respectively, with diet and exercise alone).
Weight loss effects with taking compounded GLP-1s are unique to each person. On average, these medications can lead to 15-20% weight loss over a year, translating to about 1-3 pounds a week for many. Factors like starting weight, diet, exercise, and metabolism all play a role, and results often come gradually. Combining GLP-1s with healthy eating and regular exercise can enhance your results.
We request payment during your medical screening to streamline the process, similar to how you pay a copay before seeing a doctor. This ensures we have everything ready for an efficient screening and helps us maintain high service standards. Your payment is secure and fully refundable if our providers determine youāre ineligible. At FrontCare, your satisfaction is our priority, and we aim to provide clear and reliable service throughout your experience.
1. Wegovy Efficacy
2. Zepbound Efficacy
To create an account with FrontCare, please visitĀ https://www.frontcare.com/register. You will need to provide yourĀ name,Ā address,Ā email, andĀ phoneĀ number.
To log in to your FrontCare account, visitĀ https://www.frontcare.com/login/Ā or click theĀ menuĀ button in the upper right corner of any page on our website.Ā
Then, select the āLoginā button and enter your credentials to access your account.
To create an account with FrontCare, youāll need to provide yourĀ name,Ā address,Ā email, andĀ phone number.
To reset your password, visitĀ https://www.frontcare.com/login/Ā and click on the āForgot Passwordā link.Ā
Follow the instructions to receive a password reset email and create a new password for your account.
No, an account is required to place an order.Ā
Creating an account allows us to provide personalized recommendations, track your orders, and offer a seamless experience tailored to your health needs.
AĀ Brand PartnerĀ is an independent contractor who promotes and sells FrontCare products through a unique referral link.
Brand Partners help connect customers with our products and may earn commissions on sales made through their link.
To become a Brand Partner, visitĀ https://www.frontcare.com/join-us/Ā and click āJoin Us.āĀ
Please note that an enrollment fee and a monthly tech maintenance fee are required to participate in the program.
If you need to update yourĀ contact information, address, payment method, or any other account details, please email our support team atĀ support@frontcare.comĀ for assistance.
For any questions or assistance, please visitĀ frontcare.com/contacts/Ā to reach our support team.Ā
Yes, medical providers require that you have had a physical exam and blood test within the past three years before ordering.Ā
Additionally, we recommend consulting your primary care physician to ensure our products are suitable for your health needs.
Yes, but you must disclose any pre-existing medical conditions and complete the medical intake form as accurately and thoroughly as possible. A licensed medical provider will review your information and determine if you are eligible for a prescription.
If youāre experiencing difficulty accessing your account and have already attempted to reset your password, please contact our customer support team for assistance. You can reach us at support@frontcare.com or visitĀ https://www.frontcare.com/contact-us.Ā
You can update your shipping address anytime by clicking the link below:
https://www.frontcare.com/update/shipping-addressāØāØ
Please note: If youāve already placed an order, it will be shipped to the address you entered at checkout. To make changes to an existing order, please contact our customer service team for assistance.
The Platform gives you full access to the frontcare partner ecosystem: